Welcome to the Hotel Robo-for-ya (such a lovely place)



The more I look out at the emerging robotics landscape, the more I’m convinced that hotels will be a huge market for autonomous food retail. Hotels service a large number of guests at any given time. Hotels need to have services available around the clock. And many hotels don’t even have full kitchens or room service any more.

Autonomous vending kiosks don’t require any build-out — just plug the robot in (I know it’s a bit more complicated than that, but work with me). And instead of losing all that meal money to DoorDash or Uber Eats, hotels could rev-share with robot vendors set up in their lobby.

Smyze’s autonomous robot kiosk seems like it could tick a lot of boxes for hotels and resorts. It serves a variety of coffee and mocktail type drinks, so its drink menu will appeal to solo business travelers who want their latte as they head out for a meeting, as well as families that want a sweet juice drink in the afternoon to placate children.

I talked with Smyze recently to learn what’s new in their robot, what franchise opportunities are available, and what the heck is going on in Switzerland with robot drink machines. Check out our scoop!